“Our Online Massage Appointment Scheduler, Has Been a Time and Stress Saver”
Our massage business has seen a dramatic increase in our massage services, which is great, but I could not help to think, “wow, what if we did not have our online scheduler? Would we be able to keep up with the massage appointments?” And I know that answer is, “no we could not.” I recently wrote a blog post about the 7 essential things a massage therapist needs in their massage business. I briefly mentioned the online massage scheduler within it.
Before my partner and I signed up with Appointment-Plus offer of a free 30 day trial, we were making all our massage appointments by phone and re-booking after each session. This was driving us crazy as you may imagine. When you don’t have a receptionist, you cannot answer the phone when you are working on clients. So in between massage clients we went to our phones to check messages, return calls, schedule existing clients, canceling massage appointments and rescheduling them, as well as getting new clients on our massage schedule. This will also eliminate phone tag. If that sounds like allot of work and time, you’re right. Time that could have been spent taking an extra client; time spent that could have been used for resting up for our next massage client; time being spent that could have been used to grab a bite to eat, stretch or emotionally disconnect from your last client.
If you are a massage therapist and/or bodyworker and taking on all that responsibility after each massage session you cannot, nor will not, give your body the proper downtime that it needs emotionally or physically. You will wear yourself out prematurely. Also what about all those missed calls? How many of them do you think were missed potential massage appointments?
Appointment-Plus (30 day free trial)
Appointment plus has been such a time saver for us. It has allowed us to book our existing massage clients online as well as book new clients without us having to answer the phone. The other great thing for us is that Appointment-Plus also requires new clients to sign in with their information (pre-screens clients for you):
- Name
- Address
- Phone Number
- Email address (great for building your list to send future promotions and specials)
- Date of birth (great for sending out birthday cards)
- How they heard about us (great for tracking marketing efforts)
Appointment-Plus more than pays for itself, it saves paperwork. Like mentioned above, it does the pre-screening process for you. Clients with wrong intentions will NOT go through the registration process. This also means less paperwork for your clients to fill out when they come in for their massage appointments. It sends out appointment reminders. It will notify your clients that have not been in for some time to come back and book another massage appointment with you. You can keep notes on each client as well as each massage session to track their progress and when your massage clients booked their massage they could inform you via the bookings of any “issues” which gives you time to prepare yourself accordingly or refresh your knowledge of that “issue”.
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March 28th, 2008 at 5:10 am
I can’t leave without massage. I always go to my massage therapist at least 2 times a month. Well I wish I have the time to visit her more than that. I feel lucky that my work insurance cover the expenses.
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